The privacy and security of your personal information is a high priority for My Limo Australia. My Limo Australia and its employees are committed to upholding your privacy in accordance with State and Commonwealth Privacy Acts, and requirements of the NSW Fair Trading legislation. Our business is a corporate car and limousine service where individuals and companies can book hire cars and other vehicles. Since our business is focused on repeat business, we need to keep a database of personal information of clients who book, in order to allow simple repeat bookings. Please advise us at the time of booking if you do not want any of your information recorded or retained.
Personal details held by My Limo Australia may include (but are not limited to):
- Email address
- Street address
- Home, work and mobile phone numbers
- Company name
- All details of your booking (pickup time, location, drop off location, etc)
We may use your personal information in order to respond to any queries and requests and to manage transactions such as credit card payments for any services that you may order from My Limo Australia.
Your credit card or billing account details are only retained for the purpose of handling each individual transaction. We will only retain this information beyond that one transaction if you have agreed for us to store this information for future transactions you may engage in with My Limo Australia.
We need to collect personal information in order to run our business. We also collect your personal information so that we can promote our services and special offers to you as a user of our site and services. Our policy is to only use your personal information for these purposes.
We do not sell or give your personal information to any other parties. We will only give your personal information if we are obliged to by law. Our drivers and affiliates sign confidentiality agreements that strictly prohibit them from disclosing or discussing any client details, including
but not limited to, en-route conversations or destinations, unless required by law.
Our drivers and affiliates are professional drivers with many years of experience in providing the highest level of service and discretion. Please be assured that your personal information, itinerary and any commercially sensitive information will be protected, handled and safely stored.
If at any stage you need to change any personal information stored by My Limo Australia, please contact us immediately to ensure our records are accurate.
My Limo Australia welcomes feedback about privacy issues and will attend to all questions and complaints promptly.
You can contact My Limo Australia about any privacy issues as follows:
1300 MY LIMO or 0400 MY LIMO (1300 695 466 or 0400 695 466)